Love to help others? Enjoy interacting with people? We’re hiring for a part-time or full-time Customer Service Attendant at our Laundromat!
As a Customer Service Attendant, you must have a passion for customer service and love helping people. You will greet customers coming in, answer their questions, and help troubleshoot any problems that may arise with our machines. You will also learn the ins-and-outs of our Wash, Dry, Fold laundry process.
Current Shift need:
Monday-Sunday 3PM-11:00pm
This position will be located at The Laundry Room: 901 E. Arrowood Road, Charlotte, NC 28217
As a Customer Service Attendant, you must have a passion for customer service and love helping people. You will greet customers coming in, answer their questions, and help troubleshoot any problems that may arise with our machines. You will also learn the ins-and-outs of our Wash, Dry, Fold laundry process.
What you’ll do as a Customer Service Attendant (Front of House Duties):
- Greet our English and Spanish speaking customers and guests. Being bilingual is preferred, but not required.
- Become a laundromat expert who is able to troubleshoot any issues with our machines
- Sell laundry supplies and cover the front desk to keep our laundromat clean and welcoming
- Wash, dry, and fold the 2ULaundry way for any drop off customer orders
What you’ll get as a Customer Service Attendant
- FREE Telehealth program for all employees and their dependents (regardless of tenure) and Medical, dental, and vision insurance options for full-time roles
- Employee Assistance Program for all roles
- Weekly pay every Friday
- 401k eligibility - immediately for full-time roles and after 1 year for part-time roles
Job Requirements of a Customer Service Attendant
- Previous customer-facing customer service experience preferred
- Bilingual in English & Spanish preferred, but not required
- Prior experience working in a laundromat is a plus
- Positive attitude and ability to problem solve
- Ability to stand for 6-8 hour shift
2ULaundry and LaundroLab are equal opportunity employers. We value diversity and strive to create an inclusive environment representative of a variety of backgrounds and experiences. Employment is decided solely on the basis of qualifications, merit, and business need.